IconAtrium

Privacy Policy for Atrium.music

Effective Date: May 14, 2025

Thank you for using Atrium.music ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and disclose information about you when you use our website and services (the "Services").

1. Information We Collect

We collect the following types of information:

  • Information You Provide Directly:

    • Account Information: When you create an account, we collect your email address and password.
    • Profile Information: You may choose to provide additional information, such as your name, profile picture, and artist bio.
    • Payment Information: When you make a purchase through Stripe, we collect your payment information (e.g., credit card number, billing address). Note: We do not directly store your full credit card information; this is handled by Stripe.
    • Content You Submit: Any music, audio, or other content you upload to the Services.
    • Communications: When you contact us with inquiries, we collect your email address and any information you provide in your message.
  • Information We Collect Automatically:

    • Usage Data: We collect information about how you use the Services, such as the features you use, the content you view, and the dates and times of your activities.
    • Device Information: We collect information about the device you use to access the Services, such as your IP address, browser type, and operating system.
    • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity. See our Cookie Policy below for more information.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Maintain the Services: To operate the Services, provide you with access to your account, and personalize your experience.
  • To Process Payments: To process payments for subscriptions and other purchases.
  • To Communicate with You: To respond to your inquiries, provide customer support, and send you updates about the Services.
  • To Improve the Services: To analyze how you use the Services and to develop new features and functionality.
  • To Protect Our Rights and Interests: To protect our rights and interests, such as to enforce our Terms of Service and to prevent fraud.
  • Marketing Communications: With your consent, we may send you promotional emails about new features, special offers, or other information we think you may find interesting. You may opt out of receiving these emails at any time by following the instructions in the email.

3. How We Share Your Information

We may share your information with the following third parties:

  • Service Providers: We share your information with service providers who help us operate the Services, such as Stripe (for payment processing), hosting providers, and analytics providers. These service providers are contractually obligated to protect your information.
  • Other Users: Your profile information and any content you submit to the Services may be visible to other users, depending on your privacy settings.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect your information during transmission.
  • Secure Storage: We store your information on secure servers in a controlled environment. Our database host is SOC 2 Type I compliant.
  • Access Controls: We limit access to your information to authorized personnel only.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights with respect to your information:

  • Access: You have the right to access the information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete information we hold about you.
  • Deletion: You have the right to request that we delete your information.
  • Objection: You have the right to object to our processing of your information.
  • Restriction: You have the right to restrict our processing of your information.
  • Data Portability: You have the right to receive your information in a portable format.

To exercise these rights, please contact us.

6. Data Retention

We will retain your information for as long as necessary to provide you with the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When determining the retention period, we consider various criteria, such as the type of services provided to you, the nature and length of our relationship with you, mandatory retention periods provided by law, and the statute of limitations.

7. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to these countries.

9. Cookie Policy

We use cookies and similar technologies to collect information about your browsing activity. Cookies are small text files that are stored on your device. We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary to operate the Services and provide you with access to certain features.
  • Analytics Cookies: These cookies allow us to analyze how you use the Services and to improve our performance. We use Posthog for this.
  • Functional Cookies: These cookies allow us to remember your preferences and to personalize your experience.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Services.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email if the changes are material.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us.